FAQ

Answers to the questions we hear the most.

If yours isn't below, the contact page reaches a human on our desk in minutes — not a ticket queue.

Getting started

How does the free first release work?+

Verify a new account, submit one release, get the same distribution and report a paying customer would. No card required. One per legal entity.

How long is verification?+

Under an hour on business days. We check that the company is real and the requester actually works there. That's it.

Do you write the release for me?+

Not by default. If you want editorial help, our writing add-on is a flat $150 and includes headline testing, structure, and a compliance pass.

Distribution & timing

What's your Google News SLA?+

Indexed within 24 hours or refunded. Median actual time is 8 minutes from editor approval.

Which time zones do you operate on?+

The desk runs 24/7 with staff in New York, London, and Singapore. Yahoo and USA Today desks follow US business hours.

Is Yahoo Finance placement guaranteed for every submission?+

Every submission that clears editorial review is placed. About 8% get pushed back for revisions or facts confirmation before publication.

Pricing & billing

Are there any subscription fees?+

No. Every tier is priced per release. Reseller and API accounts have a monthly minimum but no seat fees.

Do you refund failed placements?+

Yes. If a specific outlet in your package fails to publish, we refund that portion or reissue at no charge — your call.

Do you take crypto?+

USDC and ETH on mainnet, base, or arbitrum. Confirmations required before the release enters the queue.